TERMS AND CONDITIONS OF WEBSITE USE
azentatravel.com
1. General Information About the Website
The website azentatravel.com is administered by Azenta Tour, a limited liability company registered in accordance with the legislation of the Republic of Moldova, tax code {{idno}}, legal address: {{address}}, bank account opened at {{bank}}, IBAN: {{iban}}. Contact e-mail: [email protected].
The website was created for informational purposes and to promote Azenta Tour's travel services. By visiting and using the website, you fully accept the following Terms and Conditions. If you do not agree with them, please leave the website.
2. Purpose and Content of the Website
The Azenta Tour website provides general and indicative information about available tour packages and destinations, and offers the possibility to request personalized offers, make a reservation, or subscribe to the newsletter to receive news and promotions. The agency makes reasonable efforts to ensure the accuracy and timeliness of the information; however, it reserves the right to change the content, structure, or availability of services at any time without prior notice.
3. Terms of Use
The use of the azentatravel.com website is permitted only for personal, non-commercial purposes. It is strictly prohibited: to copy, reproduce, distribute, or publish materials without the written consent of Azenta Tour; to modify or interfere with the website's security elements; to upload materials of an obscene, discriminatory, defamatory, or illegal nature. Users may submit reviews or trip photos, and such materials become the property of Azenta Tour. For questions related to the website content, please write to [email protected].
4. Documents Required for the Purchase of a Travel Package
To make a booking, the following are required: a valid identity document, residential address (if different from the registration address), current contact details (phone and e-mail), and an address for correspondence (if applicable).
5. Payment Terms and Procedure
Payment is made exclusively in Moldovan Lei (MDL) at the exchange rate set by the partner tour operator on the date of payment. Unless otherwise provided by the contract, the following rules apply: full payment upon the issuance of international tickets; 50% upon booking confirmation and the remaining balance 60 days before departure; bookings made less than 60 days before departure must be paid in full. Payment is possible by bank transfer, bank card, or cash in accordance with the law.
6. Intellectual Property Rights
All website content is the exclusive property of Azenta Tour and is protected by copyright law. Copying or distributing materials without the written consent of the agency is prohibited. Printing pages for personal use is permitted.
7. External Links
The website may contain links to other third-party web pages. Azenta Tour is not responsible for the content, accuracy, or privacy policies of such external resources.
8. Newsletter
Users can subscribe to the Azenta Tour newsletter to receive offers and information. Subscription is voluntary; you can unsubscribe at any time via the unsubscribe link.
9. Protection of Personal Data
Azenta Tour respects the confidentiality of users' personal data. Collected information is used exclusively for processing bookings and communicating offers and is not shared with third parties, except as provided by law.
10. Cancellation and Penalties
Cancellation conditions and penalties are established in the contract with the tourist, signed upon purchasing the package. Penalties can reach 100% of the cost of the booked services.
11. Applicable Law and Dispute Resolution
All matters related to the use of the website, as well as possible disputes, are governed by the legislation of the Republic of Moldova. Disputes shall be resolved out of court, and if impossible, by the competent courts of the Republic of Moldova.
12. Modification of Terms and Conditions
Azenta Tour reserves the right to change these Terms and Conditions without prior notice. Use of the website following the publication of changes constitutes full acceptance of them.
13. Contacts
For questions and clarifications regarding the Terms and Conditions, data privacy, or copyright, please contact us: